Carrollton Dermatology Associates
Dr. Thomas H. Lamb, MD.
Brighter Image, Inc.
RA-Lin and Associates
North Georgia Turf, Inc.
When it comes to business continuity plans, many companies need technology in order to support their plan and systems such as backups and recovery. While this technology may be in place to support current continuity needs, there will come a time when this needs to be upgraded. The issue is how to know when an upgrade is really necessary? Here are five tips that can help you determine this.
Beyond this, it is a good idea to implement systems that can be switched from one location to another quickly and easily. A good example of this is implementing cloud storage and backup which can be recovered to other systems with minimal fuss.
Technology that increases the resilience of your systems and continuity plans is worth implementing.
Technology or systems that enhance data protection and availability over your existing systems are worth including in an upgrade, so that you can benefit from data being available when you need it most.
A system that makes the auditing and development of plans easier may be worth including in an update.
It is important however to not integrate technology simply to save money. You should aim for solutions that are affordable, but that will also offer these worthwhile benefits and more.
We recommend talking to us to find out how we can help you find the services and technology your business needs to ensure your business continuity is not only working but will also deliver when you need it.
Many business owners and managers readily acknowledge the fact that they need to be prepared for a disaster, and most do have backup-plans in place should something actually go wrong. The thing is, it can be difficult to actually know if your plan will be enough to see your business through a disaster. What can help is knowing the common ways business continuity plans (BCP) fail.
There are many ways a business continuity or backup and recovery plan may fail, but if you know about the most common reasons then you can better plan to overcome these obstacles, which in turn will give you a better chance of surviving a disaster.
Some companies take a plan that was developed for another organization and copy it word-for-word. While the general plan will often follow the same structure throughout most organizations, each business is different so what may work for one, won’t necessarily work for another. When a disaster happens, you could find that elements of the plan are simply not working, resulting in recovery delays or worse. Therefore, you should take steps to ensure that the plan you adopt works for your organization.
It is also essential to customize a plan to respond to different departments or roles within an organization. While an overarching business continuity plan is great, you are going to need to tailor it for each department. For example, systems recovery order may be different for marketing when compared with finance. If you keep the plan the same for all roles, you could face ineffective recovery or confusion as to what is needed, ultimately leading to a loss of business.
One common failing of business continuity plans is that they contain too much information in key parts of the plan. This is largely because many companies make the mistake of keeping the whole plan in one long document or binder. While this makes finding the plan easier, it makes actually enacting it far more difficult. During a disaster, you don’t want your staff and key members flipping through pages and pages of useless information in order to figure out what they should be doing. This could actually end up exacerbating the problem.
Instead, try keeping action plans – what needs to be done during an emergency – separate from the overall plan. This could mean keeping individual plans in a separate document in the same folder, or a separate binder that is kept beside the total plan. Doing this will speed up action time, making it far easier for people to do their jobs when they need to.
The scope of the plan, or who it pertains to, is important to define. Does the plan you are developing cover the whole organization, or just specific departments? If you fail to properly define who the plan is for, and what it covers there could be confusion when it comes to actually enacting it.
While you or some managers may have the scope defined in your heads, there is always a chance that you may not be there when disaster strikes, and therefore applying the plan effectively will likely not happen. What you need to do is properly define the scope within the plan, and ensure that all parties are aware of it.
Continuity plans need to be clear, easy to follow, and most of all cover as much as possible. If your plan is not laid out in a logical and clear manner, or written in simple and easy to understand language, there is an increased chance that it will fail. You should therefore ensure that all those who have access to the plan can follow it after the first read through, and find the information they need quickly and easily.
Beyond this, you should also make sure that all instructions and strategies are complete. For example, if you have an evacuation plan, make sure it states who evacuates to where and what should be done once people reach those points. The goal here is to establish as strong a plan as possible, which will further enhance the chances that your business will recover successfully from a disaster.
Even the most comprehensive and articulate plan needs to be tested on a regular basis. Failure to do so could result in once adequate plans not offering the coverage needed today. To avoid this, you should aim to test your plan on a regular basis – at least twice a year.
From these tests you should take note of potential bottlenecks and failures and take steps in order to patch these up. Beyond this, if you implement new systems, or change existing ones, revisit your plan and update it to cover these amendments and retest the plan again.
If you are worried about your continuity planning, or would like help implementing a plan and supporting systems, contact us today.
Many people wonder why it’s necessary to perform business impact analysis (BIA) when they’ve already invested a large amount of time on a risk assessment. The answer is simple: because the purpose of a BIA is different, and wrong results could incur unnecessary expenses or create inadequate business continuity strategies. To that end, let’s take a look at five tips for successful business impact analysis.
Many businesses are constantly facing a potential disaster. It could be a major fire that wipes out your business, or something as simple as accidentally deleting an important spreadsheet. Regardless of the severity of the potential disaster, businesses need to be prepared and one of the best ways to prepare is to back up your data. In the first part of this article we covered four tips that can help. In this article, we take a look at the next four tips to help ensure your data is backed up.
If you are using solutions like the cloud or NAS (Network Attached Storage), you can usually automate the process by selecting which files and folders to back up and when. The software that powers these solutions will then do this automatically.
Ideally, your backups should be carried out automatically to ensure your data is available should you need it. But you should check periodically to ensure that your data is actually being backed up. This is especially true if you are backing up other systems, as there have been cases where employees have become frustrated by the backup process and simply turned it off. The business owner, thinking their data was being backed up would be in for a bit of a shock when systems crashed, if this was the case.
In order to really ensure backup redundancy we recommend that if your main backup is kept on-site, then the secondary backup should be on another storage medium that is kept off-site.
Essentially, think about critical data that is used in the company, but isn't physically kept on computers. It may feel like this is going a step too far with backups, especially for businesses who use email services like Exchange and Gmail. However, while the chances of these systems going down are incredibly rare, it could still happen. Therefore, you should conduct a monthly to bi-yearly backup just to ensure that data is there somewhere should something happen.
Also, testing is a good way to discover any problems, e.g., if someone has disabled backups, or one solution isn't working. This will ensure that your data is there when you need it.
If you are looking to integrate a data backup solution, contact us today to see how we can help.
One of the most important tasks a business can do is to back up its data. It's really a matter of when you will lose important data, not if, and if it's not backed up there is a good chance it will be gone forever. In an effort to avoid this, it is worth taking your data backup seriously. To help, we have come up with a list of eight data backup tips.
Because of these differences, it can be difficult to back up and recover files properly. We recommend that you pick a naming and file system that every file and folder will follow across all systems. This means backups will be quicker, you will be able to see what is new, and you will spend less time organizing files.
Beyond this, an efficient naming and organization structure goes a long way toward making it easier to find files and recover them should your systems go down.
The same can be said for non-work related files. While these may be important to your personal life, they likely aren't to the business so should not be backed up onto your business backups.
Look at each file and folder and see if it has something to do with business decisions, or is in anyway tied to your business. If it is then it is probably a good idea to keep it.
Stay tuned for the next four tips coming soon. If you would like to learn more about data backups in the mean time however, please contact us today.
When it comes to ensuring that your business will not only recover from the next disaster, but also be able to continue to operate, it is essential that you implement a business continuity plan (BCP). When developing and fine-tuning these plans there are a number of key metrics you should be aware of, with the two most important being RTO and RPO.
While both RTO and RPO are important elements of continuity plans, and they both sound fairly similar, they are actually quite different. In this article we define RTO and RPO and take a look at what the difference is between the two concepts.
If, for example, you find that your RTO is five hours, meaning your business can survive with systems down for this amount of time, then you will need to ensure a high level of preparation and a higher budget to ensure that systems can be recovered quickly. On the other hand, if the RTO is two weeks, then you can probably budget less and invest in less advanced solutions.
As part of business continuity planning, you need to figure out how long you can afford to operate without that data before the business suffers. A good example of setting an RPO is to imaging that you are writing an important, yet lengthy, report. Think to yourself that eventually your computer will crash and the content written after your last save will be lost. How much time can you tolerate having to try to recover, or rewrite that missing content?
That time becomes your RPO, and should become the indicator of how often you back your data up, or in this case save your work. If you find that your business can survive three to four days in between backups, then the RPO would be three days (the shortest time between backups).
While they may be different, you should consider both metrics when looking to develop an effective BCP. If you are looking to improve or even set your RTO and RPO, contact us today to see how our business continuity systems and solutions can help.
Regardless of your location, the months of June, July, and August are usually prime for natural disasters. From Spring runoff in the mountains in the US in June to hurricane and typhoon seasons in the West and Asia, your business could be faced with a challenge. The best thing you can do to see your business through a disaster is to be prepare and one great way is through the use of apps.
Both Android and Apple mobile devices offer a wide variety of apps that users rely on daily. Because of this, these devices have become an integral part of our lives and would no doubt be on hand if disaster struck. The upside to this is that there are apps that can help you and your employees whatever the disaster. Here are four of the best types of disaster related apps you and your colleagues should download in order to prepare.
The best part is that most of the information is available offline, so you will have access to it even if cell networks are down. Some of the apps even provide weather alerts that will sound even if the app isn't open, alerting you about any impending danger.
These apps are all available for free on Google Play and iTunes. The best thing to do is to visit the Red Cross website and look for the apps that are relevant to your local area e.g., if you are in the mountains the Forest Fire and First Aid apps may help. The apps are all free and can be downloaded by clicking the links for your device's app store on the Red Cross site.
It would be a good idea to define which social network you want to use and establish your pages and connections ahead of time. Have each employee sign up for and join the group you have created and also download the app onto their mobile devices.
Mobile users who have Google Now installed should see relevant alerts pop up when something happens. While you won't see alerts for absolutely everything, Google does a pretty good job at broadcasting useful information. On mobile devices, these alerts will usually pop up in your Notifications Center where they are easy to see.
To get these notifications on your Android device, you will need to download the Google Search app and activate it on your device. You can find it for free on the Google Play Store, and on iTunes. Android users can also download the Google Now Launcher which will add Google Now to your device's home screen, and can be accessed by swiping to the right from your Home Screen.
Backing up your systems and the data contained within it should be a task your business does on a regular basis. However, when it actually comes to backing up your systems, you have a number of options available to you, and it can be tricky picking which one to go with. From tape to cloud, you should be aware of the main options and what they offer.
While this method may seem a little anachronistic, there are still manufacturers creating backup tapes - most notable Sony, who recently introduced a new tape system that can store up to 185TB (terabytes) of data on one tape. That's about equal to the storage capacity of around 11,800 16GB iPhone 5s.
The vast majority of businesses using this system do so as a secondary backup. They use another system to back up their data, and then back up this backup data onto physical tape which can then be moved off-site and stored in a safe location, should disaster strike.
The biggest drawback of tape stem from the fact that it is an older method and it takes longer to back up data compared to other systems. The tapes themselves are also more fragile and can be prone to failure, leading to corrupt data and unreadability. Finally, if you do need to recover from a tape backup, you are going to have to do so in a specific manner, which means it will take longer to recover your systems than other methods.
The added benefit with these systems is that hard disks are constantly dropping in price and increasing in capacity, meaning you can fit more data on fewer devices. This helps keep costs manageable, and may result in reduced costs over time.
Because disk-based systems rely on hard drives or optical disks, there is always the chance that your backups can be lost, ruined or even stolen. Also, many companies choose to keep these physical backups on-site, so if there is a disaster this could result in the loss of these backups.
To get around this, many companies have duplicate systems. They back up to different devices which are kept off-site. This redundancy can help ensure that your data is available, but it can be expensive to purchase multiple backup solutions.
The biggest advantage of cloud systems is that they are generally more affordable. This is because you don't need to have the systems in your office, which means you don't need to pay for the data systems and the upkeep associated with them. Cloud systems are also less labor intensive because they can be managed by your IT partner.
Aside from being easier to manage, backup and recovery is usually quicker with the cloud because you can set up a solution that continually backs up. As long as you have an Internet connection, you will usually be able to restore your systems in a matter of hours.
While the cloud is becoming the most popular backup solution, there are some drawbacks. You need a faster bandwidth connection if you want to be able to back up while also working. This may require you to invest in better network infrastructure, which costs. The other issue some companies have is that because this is a new solution, they may not trust that the solution is secure. The vast majority of backup solutions available have been designed to be secure and have become a viable solution for many smaller businesses.
If you are looking to implement a backup solution in your business, contact us today to learn about what solutions we have to offer.
Disaster can strike at any time. And when it does, it may cripple your business operations, unless you have a business continuity plan (BCP) ready. It’s different from a disaster recovery plan (DCP), though the latter is a part of a BCP. DCP only focuses on the recovery of the organization’s IT assets, while BCP ensures that the business continues its operations in general.
If you are truly serious about establishing business security, a BCP isn’t a process that you can easily neglect. Remember, you never know when a disaster can strike! The sooner you get a plan of action, the better. Contact us today to see how we can help you develop a plan that will work for your business.
A business without a DRP (Disaster Recovery Plan) is like a circus acrobat without a safety net. The question is, are you willing to take that kind of a risk with your business? Considering how attacks to your business can come in many forms be it cyber, natural disaster or man made (among many others), it makes perfect sense to have an effective DRP in place.
While there are several facets to a DRP that are going to determine whether it will be effective or not, making sure that you’ve considered these 5 tips is definitely a good start.
They will also be responsible for setting an allocated budget and manpower to creating the actual plan. That said, it’s very important that they know the concept behind it and how huge of an impact a DRP can have on a business.
Considering how they themselves are the front line of your organization with the best knowledge about how their department works, it’s a huge plus that you should take advantage of when creating a DRP.
With the representatives on your team, you’ll be able to see things from their perspective and gain first-hand knowledge from those who do the actual work.
Because of this, you need to have a hierarchy or a sense of priority when determining which systems should be recovered first. That way, the most important systems are immediately brought back up while the less important ones are then queued in order of their importance.
When determining your actual strategies, it's important that you brainstorm and think about all the options that you have to recovering your systems. Don’t simply stick with the cheapest possible strategy or even the most expensive ones.
You have to remember though that the simplest strategy to implement is probably the best one. That is, as long as the simplest strategy covers the critical aspects of your system recovery.
That said, avoid over complicating your strategies as you might face unnecessary challenges when it comes to the implementation of the recovery strategy.
It's during the dry run phase that the need for extra steps (or the removal of one) are made even more evident. You can then start polishing your strategies according to how your dry run plays out. It would also be a good year to practice your plan each year and update it accordingly.
These tips will help you ensure that your DRP will remain effective should a disaster occur. If you’re having a hard time figuring out how to go about the process of creating a DRP, then give us a call now and we’ll help you with the process.