Carrollton Dermatology Associates
Dr. Thomas H. Lamb, MD.
Brighter Image, Inc.
RA-Lin and Associates
North Georgia Turf, Inc.
There are three common social media services that can benefit businesses if used in the right way. One of the most popular is Twitter, which is a service that allows users to broadcast their thoughts and ideas in short form to the public or their followers. At first look, Twitter is straightforward but there is one mistake many users make that could harm the reach of their posts.
Social media is an always evolving idea, so what works one day won't necessarily work in the near or foreseeable future. Combine this with the various changes and features of the different social media platforms and it is nearly impossible to master every service.
When it comes to Twitter, one of the most popular features is using @username to bring the tweet to the attention of the user and to tweet about them. When you do this you and the person will be able to see it, along with people who follow that person.
While you want to share the content with people other than those who created it, putting @user at the front of your tweet actually limits the audience to the person who created the content and their followers - in other words the opposite of what you intend, unless Microsoft is your target audience of course!
For many tweets it makes sense to put the @username first as it helps make the overall tweet easier to read. The problem is, this will also limit your audience. So, for those who want to have their cake and eat it too, so to speak, add a period before @username e.g.," .@microsoft's new blog post is great. Read it!".
What this does is ensure that the tweet isn't addressed only to the user, but can be seen by everyone.
Looking to learn more about utilizing Twitter or any other social media as a part of your marketing strategy? We have a lot to tweet about and can help you tweet too.
Social media and the various platforms that comprise it has started to move into more of a mature phase. Many businesses are using at least one platform on a daily basis and this is likely to continue. As we enter 2014, social media will continue to become not only more influential but also far more prevalent in businesses of all sizes too. As a result of this, certain trends will be set for the year to come.
Here are five social media trends we believe businesses should track throughout 2014.
Throughout 2014, we should see a shift of strategy with companies using social media to engage with customers to leverage data and create content aimed at being helpful to 'fans' and followers. This might include tips on how to use products and visual images that show fans how to use products, etc.
The key idea business owners should grasp is that they should not be using social media to promote their company, but rather using social media to help. When you can help your followers, you will see more positive association with your brand and possibly even more sales.
Because many managers and business owners are busy, they often lack the time to concentrate on social media, especially as demand grows. This means that companies will have to start planning ahead if they want to be successful on social media. What this means is likely hiring a new employee, or appointing a staff member, to run your social media activities. You will also need to schedule posts and content well ahead of time, as well as set budgets.
If you just post occasionally now, or have a profile that isn't that active, the first step you need to take is to schedule a day each week where content goes out. Take a look at older posts and see what worked well with your audience and create similar content. Schedule the content to be posted at roughly the same time each day. Over time, ramp up when you post - try posting new content on different days to see how reactions and interest changes. The key is to stick with it, and you will begin to see some positive returns - likely an increase in Likes, Shares and Comments.
Because mobile screens are smaller, and many companies are starting to create mobile oriented content, we should see some more visually oriented posts, including both movies and images. At the very least you should ensure that your content posted on social media platforms can be easily viewed by users on mobile devices and your other social related sites, like your blog, can also scale to fit on smaller screens.
In 2014, companies will increasingly come to realize that they have access to this data and will start to use it to plot their marketing and social strategies. If you aren't already tracking your social data, now would be a good time to start. It will also pay to learn how to analyze it and develop useful insight.
This trend has already started with businesses linking their websites to social media profiles but we predict it will go even further with companies integrating social data and plans into the organization as a whole. This will likely be the connecting of social data with other streams of data to make marketing and overall business decisions. In other words, social media will become an integral part of business.
What do you think the biggest social media trend will be in 2014? Let us know today.
Social networks have become ingrained in many people's lives, so much so, that businesses are also finding that by using social media they can connect easily with their customers and colleagues. While Facebook is the most popular social media service, there is another service that many businesses find useful, which is the business oriented LinkedIn.
To get the most out of your personal profile on LinkedIn follow our five top tips:
If a user has say 30 so-called important skills that they are all endorsed for, it kind of looks like these aren't really that important. It is a good idea to pare down your skills and endorsements to 3-5 which you feel best represent what you have to offer.
You shouldn't be aiming to connect for the sake of connecting. Instead, try to develop connections that will help your business meet its goals and objectives. Some good examples of this include connecting with suppliers, colleagues and even other businesses you work with.
When creating content or developing your profile you should keep in mind that it is for the people looking at your profile and not you. With everything you write or create, try to keep in mind: WIIFT (What's In It For Them?). If you can create something that your connections and profile viewers will be able to benefit from, they will be more willing to listen to you when you actually need to contact them.
Try looking at the different sections of your profile and focus on how you can help your connections. This includes giving detailed descriptions on your roles and how you helped the company or customers. Above all else, make sure your profile contains the information that is relevant to the people you want to connect with. If it isn't, you likely don't need it.
This is positive, as it makes other members more approachable and willing to listen to you, and engage with the content you share. Joining groups also gives you a great way to connect with people of varying experience. If you need the help of a specialist you can look through group members until you find an expert with the experience you need.
LinkedIn can be a useful platform for business users and if you are looking to learn more about how you can leverage it, connect with us today to see how we can help.
The key ingredient to many successful businesses is good connections. This might be links with customers, suppliers, or colleagues, etc. Simply put, companies that can connect with their stakeholders will be better able to build a strong brand. And for many companies the best way to connect is via various social media platforms. If you are having trouble connecting with people, it may be because it is too difficult for them to find you on social media in the first place.
If you are struggling to make your existence known on social media, and missing out on those all important connections, then here are five tips to make you easier to find.
1. Use your actual name When it comes to social media, you want to be easily found. When your customers try to find you, they will almost always enter the name they call your company by. Therefore, your profile on social media needs to register this name even if it isn't your company's official name. Use the same name in various places on your profile e.g., in the About us section and even in your posts if it fits. If they can find more than one of your social media profiles (because you have used the same company name for all of them), there is a higher chance they will connect with you.
2. Become more recognizable We are highly visual people and when we see patterns, will normally begin to associate it with something. Many of us are also on more than one social media platform, so companies can leverage this in order to gain more connections.
Try having the same profile picture on all of your profiles too. What this does is make you and your brand more recognizable. If people are looking at other social networks that you have a presence on and they see the same profile picture, they are more likely to recognize you as the same company and potentially be more willing to connect with you. If you change your picture on one profile, be sure to update it on the others.
3. Create more social emails We don't mean start emailing people asking them to connect, as this will likely drive people away because they will think you are spamming them. Instead, try putting links to your social media profiles in your email signatures with a suggestion to connect. Because you likely send a fair number of emails out on a daily basis, having links to your social media profiles can help increase the chances of people reaching out and connecting with you.
4. Don't use multiple email addresses It can be tempting to use different email addresses for each social media platform - this can help track integration and engagement - but in truth, this can actually confuse people and could make more unnecessary work for those who manage your profiles.
Many personal users have only one email for social media, largely because it's easier to manage and quickly look at traffic. So, in order to make things easier for you or whoever manages your company's social media, it might make sense to just use one email address for all of your profiles.
If you have already used more than one email address for different social media profiles you have two options: You can choose to change the email addresses so that they are all the same, or you can simply link the other email addresses so that they are included in all of your profiles.
The most professional looking option is to pick just one email as it will reduce uncertainty as to what email address to use when customers want to contact you via your social media pages - e.g., email you about your products.
5. Make your website social Finally, you likely have a website. While many people will find you on social media, it is a good idea to include links to your social media profiles on your website. The reason for this is because it helps you build your brand image. It is a way of letting people know that you are not only on the Web, but also have social media profiles and that as a company you interact.
The most popular way to display your social media presence on your website is to include icons on the homepage, or in the footer. When you click on each of these, a new window or tab opens and takes you to the relevant social media page.
In general, the more locations you broadcast your social media presence, the higher the chance of gaining more connections. It follows that the more connections you have and the more active you are on your social media profiles, the greater consumer interest and engagement is, and the stronger your brand identity becomes. Over time, you should see an increase in sales and ultimately profitability.
If you are looking to learn more about how to leverage social media in your business, please contact us today.
Companies are increasingly turning to social media platforms for their marketing and to connect with customers. While the bigger networks like Facebook are the most popular, others like Instagram, which can connect with Facebook are just as useful. If your company isn't on Instagram, you could be missing out on a valuable marketing opportunity.
Here are three ways your company can leverage Instagram for better marketing.
1. Post at the most opportune time Many social media platforms like Facebook, have a strategic time for you to post content in order to have a higher chance of getting your name and content in front of users. But with Instagram, the time is actually different.
Because Instagram is largely mobile based, users tend to be accessing the platform at nearly all hours. One would think that if users access the platform mainly from their mobile devices, optimal time to post content would be after working hours. But, most people use their phones throughout the day, so there really is no major difference; users are online at all hours.
Therefore, the best time to post is almost any time. This means you need to figure out when the best time to post is for your company. Try picking a time when you think your audience will be looking at their devices and post then. Keep track of how many shares, likes and comments you get. Be sure to do this for a few weeks, then try another time. Over time, you should find when you get the most interaction, which becomes the best time to post.
Also looking at your industry could help. If you are a restaurant who is only open for dinner, posting pictures in the evening may not be the best. Instead post in the afternoon, before you open.
2. Hashtag it! Like Twitter and now Facebook, Instagram supports hashtags. By adding one in front of the terms in the image or video's description, you will make your post searchable and could increase the chances others will see it. Unlike the other networks however, numerous hashtags could actually increase interactions.
That being said, not every word should have a hashtag. Instead, hashtag words related to the image or video and try to integrate them seamlessly into the description. By putting all of the tags at the bottom or first, you could risk driving users away, largely because they are jumbled.
3. Videos or photos? Instagram recently introduced videos, which have proven to be useful for many marketers. While this is still a new feature, the bigger companies are using it while the smaller ones haven't begun to adopt it.
If you can find a use for your 15 second videos, for example how to use your product, you could see an increase in traffic and interactions. Because you can also upload or link these to your Facebook and even your website, Instagram could turn out to be a valuable tool for short video promotions.
Of course, you can do this with photos as well, so be sure to try incorporate both features. There are also numerous filters you can apply to both your videos and photos, so be sure to look through them all to see what makes your content look the best.
If you are looking to learn more about Instagram and how it can help with your social media and marketing presence, please contact us today.
When it comes to running a successful business, having an Internet presence is now viewed as a must. While having a website is a good start, it too isn't always enough. You also need to be visible and active on social media. A presence on social media that is active has many benefits, the biggest being brand exposure. If entered into in the right way, you could even see an increase in where your business shows up in search results.
If you are looking to harness the power of social media and potentially increase your ranking on SERPs (Search Engine Results Page) here are five tips on how you can do so.
1. Relevant & interesting content When people look at websites and social media profiles, they are usually looking for specific information. When it comes to businesses, most people look at social media profiles to get a better glimpse into what exactly a company does and how they interact with the online world around them.
It is guaranteed that an interested user will look at your About page, so it is a good idea to include information about your company and what you do in this section. This is a great place to use keywords that usually don't fit well into the newsfeed. Try thinking like a customer and asking yourself, "What keywords would I type in a search engine to find my company?" Create a list and try to work them into the Description and About sections of all social media profiles you use.
Because these sections aren't set in stone, you can, and should, update them on a fairly regular basis. If you notice that certain keywords are becoming more popular, or users are using different keywords, update your content to match this. The key here is to try and always be aware of what information your customers - potential and otherwise - are looking for.
2. Promote & maintain discussions Search giant Google has publicly acknowledged that part of their advanced search algorithms have been written to look for social media pages and accounts that have discussion and commentary. In other words: If you create content that promotes discussion, there is a higher chance that your site will feature higher in search results.
It's important to remember that social media is a two-way street. When you post content that starts a discussion, you should be an active member of that conversation or debate. Try prompting users to explain their ideas and comments, or ask more questions to keep the discussion going.
3. Audit all of your links Links have become an important part of the Internet and social media. For an effective strategy, social media needs to be linked to your main Web presence - your website. This can be done by putting a link in your contact information and in your About sections. It is also acceptable to put links in some posts or tweets, as long as they are relevant to what you do. i.e., a post that tells users to check out your new website or page.
The reason for this is because search engines don't just look at websites for results anymore, they also look at social media and so much more. If you can find a way to show these engines that your profiles and site are linked, you should see a stronger overall presence in search results.
There is one caveat with links however: If you post a comment about something unrelated to what you do that includes a link to your website, this can be seen as a negative form of link building and you could end up being punished in search results. To that end, it is a good idea to go over your profiles and make sure all links work, and make sense. By having working links that are appropriate, you could see an increase in your location in search results.
4. Location! Location! Location! For many small to medium businesses physical location is still an incredibly important aspect of your online presence. You should make sure that you include your physical address, contact information and regional location. If possible, it is a good idea to include geo-location in your posts. For example, when creating a post in Facebook, press the button that looks like a pin in the bottom of the post window. This will add your location to the post.
The reason for this can be found in the way people search for businesses. Now, when people are looking for a business they usually conduct a local search i.e., printer in Denver which will return similar businesses in their local area. If you have your location on your social media profiles, the chances of you showing up in local searches is increased.
5. Be realistic While social media is important, it's not the be-all and end-all. In order to increase your search rank, you will need to work hard on your social media campaign. Posting relevant, interesting content on a regular basis and keeping conversations going takes time. Beyond that, you can't expect immediate results. It could take months or longer to see an increase, and even then it may only be slight, especially if you operate in a highly competitive industry.
While your rank may not improve in leaps and bounds, a solid social media presence will bring about an expanded brand awareness overall. Combine this with other business aspects, like excellent customer service, and you could also see increased loyalty and sales. If you would like to learn more about social media and how it can help your brand, please contact us today.
Social media has quickly become an integral component of marketing and brand strategies of companies the world over. Many businesses now view this platform as an essential tool, largely because that's where new customers can be found. Because social media changes at such a rapid pace though it can be tough as a small business to keep up and keep on top of current trends.
Here is an overview of five common social media trends that small to medium businesses should be aware of.
1. Visual content rules Being successful with social media efforts means that you need to have engaging content. Sure written content will get likes and interest, but it's visual content that seems to really engage viewers.
According to a recent study by Kissmetrics, "photos get 53% more Likes, 104% more comments and 84% more click-throughs than posts containing text only." If you don't already post visual content, like pictures and videos, it may be time to start looking into how you can do this. One great platform that enables this is Instagram. You can also take great quality pics from a smartphone and post them directly onto Facebook.
2. Search and social media are one and the same With the recent release of Facebook's Graph Search, increase of Google+ related content in Google Search, and Google now indexing various social media activity, it's quickly becoming essential for a business to have a presence on various social media platforms. The key point to be aware of here is that Internet search results will likely continue to pull results from various social media platforms, so, you need be active on several of them.
3. Social media monetization Businesses are really starting to realize the important role social media sites like Facebook can play in branding and advertising. Companies are starting to take advantage of paid advertising, like Facebook's Ads, that ensures content is displayed to relevant users or user groups. These paid advertisements have proven to be largely successful for many small businesses.
4. Social currency Social currency is the idea of capitalizing on resources that are discovered by having a presence on social media. Essentially this means leveraging your presence on social media to explore new customer related trends and gain insight into what your customers are doing online and what they want. You can then use this information to create new products, or content related to customer wants, that will not only increase engagement but potentially sales too.
5. Microblogging The popularity of sites related to microblogging e.g., Twitter, is still on the rise. The more popular microblogging sites are actually ones that are more visual, like Vine and Instagram. These short posts allow users to share what is going on through images. As we said above, visual content really is key. If you can create posts using these microblogging sites, you are in a good position to see an increase in engagement with your customers - they will enjoy seeing what you are doing, as long as you don't bombard them.
These are just five social media trends but there are many more. Which ones have you noticed and how have they worked for your business? Let us know and share your social media experiences.
There are an ever increasing number of social media sites that businesses can capitalize on in order to increase brand and better connect with customers. While many already have a presence on Facebook and Twitter, there is another network that some businesses could really benefit from utilizing, and many already do - Instagram.
Instagram is a social network focused around pictures. By downloading it onto your mobile device - Android and Apple iOS - you can take pictures, enhance them by applying various filters and share them on other social media sites, like Facebook, in a short amount of time. With more than 90 million regular users, there is a good chance that some of your customers are using this app.
If your business doesn't utilize this app, now could be the time to look into it, especially since there have been two recent updates that make the platform more viable for businesses. The first being that you can now take, apply specific filters to, and upload short videos. The second being the ability to embed pictures directly into your website, blog or other online content.
With these new features, Instagram has become an even more valuable tool to businesses looking for another way to expand their social reach and brand. Here are four ways you can utilize it:
1. Run a customer photo competition If your business sells physical products, why not start a photo competition where you encourage customers to take pictures of themselves using your products, and post them on Instagram. If you create a specific hashtag, they can add it to their photo and make it searchable too.
Doing this gives your products and company essentially free advertising, while enabling you to track how people use your products and where. Plus, it also gives you the opportunity to better connect with your customers.
2. Show off your products Instagram has a number of great filters that make photos taken on mobile devices look great. If you are looking for a way to show off your products, why not take pictures of them and share these on Facebook or your website?
With the new video feature, you or your staff can even do short product demonstrations, which you then share on social media. This can be a great way to drive customers to buy into your brand, and may start conversations about your products. If you get lucky, the content could even go viral. Again, this is free advertising for you. Plus, there is no need to pay hundreds or thousands of dollars for professional photos that are just going to go on Facebook, so why not save yourself a bit of money and use the phone in your pocket?
3. Capture events Corporate Social Responsibility (CSR) is taken very seriously by many businesses, and can include sponsoring various events. If your company is involved in community action then why not ask participants to take photos using Instagram, and tag your company using a specific hashtag.
You will get free exposure and could get some great pictures that you can share on other social media, or even your website.
4. Easily share pictures on different sites With the recent addition of the ability to embed Instagram pictures into different websites or blogs, you can not only create good looking content, but content that will spark a conversation. If you log into the browser version of Instagram, and find the picture you would like to embed on your site, click on the Share button and scroll down to the bottom-right. You will see the embed code which you can copy and paste on your site or blog.
If you are looking for a good way to expand your brand online, whether it be through Instagram or any other platform, contact us today to see how we can help you connect with your customers in a whole new way.
LinkedIn is one of many social media networks that business owners, managers and employees can use to connect with their colleagues, customers and fans. What makes it different from the other networks is the fact that LinkedIn is largely professional oriented. It may not appear to be but LinkedIn could also be a great network to connect you with potential customers.
Here are five tips on how you can better connect with your potential customers on LinkedIn. While many businesses have a profile, the personal profiles of business owners and managers can also say a lot about a company and either boost or weaken your corporate impression. Think of your LinkedIn profile as not only representing you, but also your business.
1. Be easy to find The problem with many individual profiles is that the owners use keywords that they feel make them look better. For example, many small business owners will use the word 'Owner' in their profile. This is a good idea, but it's likely not what your clients or potential customers are looking for. If your company specializes in say fixie bikes, you can bet that your clients aren't looking for 'fixie bike shop owners', they are probably looking for, 'fixie bike providers'.
When optimizing your profile, and trying to figure out which keywords are best to use, try thinking like your customer. What keywords would they will use to find you or your business. If your profile currently doesn't show up near the top in search results for specific keywords, try using different ones that you think potential customers might use. This will make your profile slightly easier to find.
2. Provide a reason to connect Did you know that you can put headlines in your profile? These appear below your name and are meant to provide a summary of what you do, and why people should connect with you. This is a great space where you can drive interest in you and your business, so create an attention grabbing headline.
The best headlines briefly explain what you do, and also include one or two keywords, along with the local area you work in. For example, if you are a small business consultant in Missoula, in Montana, a attention grabbing headline might reads something like: "I am a certified small business expert who helps businesses in Missoula grow, and achieve greater returns on investment."
It is beneficial to have a profile picture that is professional too, afterall, LinkedIn is all about business. If you have a fun, or goofy picture, you may be turning off prospective clients, so it's a good idea to keep your image as professional as possible. That doesn't mean that you can't inject some individuality in your profile but just be careful not to include any potentially off-putting quirks.
3. Write a good summary All LinkedIn profiles give you the option to write a summary about yourself. Many professionals use this space to talk about themselves and their achievements. This may seem like a good idea, but the whole point of social networking is to connect with other people, or help them. You should use the summary to explain what sets you apart from the competitors, and how you can help the reader with their needs.
You can still list some of your experience here, as long as it makes you stand out. For example, 15 years of experience in managing a department is nothing to sneeze at, and you can use this to your advantage by saying something like: "With over 15 years of experience in managing the finance department of a growing small business, I have worked with many clients to help them improve..."
At the end of your summary, include a call to action suggesting that those who are interested get in touch.
4. Network LinkedIn is a social network, and many users seem to forget that. A large, and arguably important, part of the platform is networking. This is how you increase your connections, and it does require a fair amount of work and input.
LinkedIn offers a ton of great groups and channels, many of which will fit your experience and skills. Take the time to join them, and interact with the other members. If people have a question that you can answer, go ahead and do so, be sure to post your own ideas and content as well. Over time, you will come to be seen as reliable, and if you start connecting with members, you will find your network grows.
Another way to develop your network is to add clients who have contacted you, or who you already work with. These contacts can be a great way to spread your network, and if you approach them at the right time, may even provide valuable testimonials.
5. Follow up As with anything in business, follow up is crucial. When you make a new connection, either on LinkedIn, or in real life, be sure to connect with them in a timely manner. Once you have connected, a follow up message sent within a couple of days might be worthwhile..
The key is to be consistent. If someone asks you a question, and you don't reply, they will think less of you. Taking a quick minute to reply will go a long way in creating valuable connections.
If you have a LinkedIn profile and would like to learn more about how to leverage it, please contact us today to see how we can help.
Social media platforms like Facebook, Twitter and Google+, have become some of the main ways people communicate. The developers of these networks often change the layout or introduce new services in a continuous quest to make the platforms better. Google recently introduced a new update to Google+, with a number of interesting features.
Here is an overview of the new Google+ features recently introduced.
A new layout One of the first things you will notice about the updated Google+ is the layout has been drastically changed. On the main (Home) screen you will notice that posts have been changed to individual cards, similar to the Google Now cards, and are arranged in either one, two or three columns. These posts now take up more space horizontally which makes it far easier to view more content at the same time.
The menu bar that took up the left-hand side of the previous layout has been moved and is now collapsible. If you hover over Home on the upper-left of the screen the menu will pop out from the left-side. Circles and related feeds have also been added at the top of the window and clicking on a related circle name will bring up content only from your friends in that circle.
Adding new posts has also been turned into a card layout which is found at the top-left of the content stream. The different options e.g., Text, Photos, Link, Video and Hangout, are now big buttons that you can push to create a related post.
Improved Hangouts Possibly the most intriguing new feature introduced is actually an update to the existing Hangouts. The numerous Google chat functions have been merged into a single chat and video messaging app available for Google+, iPhone, iPad, Android, Gmail and Chrome.
This means that you can host group chats for up to 10 participants which users can access through various systems. What this means for businesses is that you now have an easier way to communicate across multiple systems without having to worry about compatibility.
Better pictures and albums A key component of any social media platform is visual content like pictures and videos. Google has introduced some interesting photo based features that could help make your content even more attractive. One feature is Auto Enhance, which will touch-up photos by looking at factors such as blur, contrast, saturation, etc. From what we have seen, the touch-ups are effective in making your pictures look better.
There is also a new feature called Auto Awesome, which looks at the types of photos you upload and can do various impressive things. For example, if you upload a series of similar pictures, say a sequence of images taken one after the other in a short amount of time, Auto Awesome will create an animated GIF which you can share on your wall. This function can also create panorama or HDR images.
Auto Highlight is another recently introduced feature which uses an algorithm to analyze pictures and skip over duplicate, blurry or underexposed pictures while uploading them, supposedly leaving you with only the best pictures.
Hashtags The hashtag (#) has become popular on many social media platforms and is an easy way to find similar content. Google+ has improved the hashtag system and will now automatically add relevant tags to your posts. You will see these as small blue tabs on the right of the card, and hovering over these will show the relevant hashtag. If you click on it, the card will flip over and show you other posts that have the same tag. This could be a great way to find similar content and could help bring more exposure to your profile.
The new Google+ layout is definitely a big change compared to previous versions and could prove to be useful for your company's profile and online presence. If you would like to learn more about using Google+ please contact us.